About the Role
Job Overview: Cold Caller
We are looking for a motivated and results-driven Cold Caller to join our sales and marketing team. The ideal candidate will be responsible for initiating calls to prospective customers, introducing our products or services, and creating opportunities for our sales team. This role is perfect for someone with excellent communication skills, resilience, and the ability to build rapport quickly over the phone.
Responsibilities:
Outbound Calls:
Make a high volume of outbound calls to prospective customers daily.
Follow a structured script to introduce products/services and highlight key benefits.
Qualify leads by asking targeted questions to understand their needs and determine suitability.
Lead Nurturing:
Build and maintain positive relationships with prospects by addressing objections and providing relevant information.
Schedule follow-up calls and appointments for the sales team as needed.
Sales Support:
Maintain a clear and organized record of all calls, interactions, and outcomes in the CRM system.
Work closely with the sales team to ensure a seamless handoff of qualified leads.
Achieve or exceed daily, weekly, and monthly targets for call volume and lead generation.
Market Research:
Conduct research to identify potential leads and gather contact information.
Stay updated on industry trends, competitor offerings, and customer pain points.
Qualifications:
Proven experience as a Cold Caller, Telemarketer, or similar role in sales or customer service.
Strong communication and persuasion skills, with the ability to handle objections effectively.
Familiarity with CRM systems and lead generation tools.
Self-motivated, resilient, and able to work independently while meeting targets.
Strong organizational skills and attention to detail.
Basic understanding of sales principles and customer needs.
Education and Experience:
Degree in business, Marketing, or a related field is a plus.
Minimum of 1-2 years of experience in outbound calling or telemarketing roles.